Track an Order

Track an Order main image Track an Order image

The quickest way to check your order status and tracking information is by using one of the two online options listed below. If you need further assistance, you may contact us via email or phone to obtain the status of your order. All orders placed that contain an email address on the account will receive an email confirmation upon the placement of the order.


Unregistered Users:
To check your order status online immediately using your customer number and order number:

  • Click here.
  • Enter your order email address, order ID, and order ship postcode, then click track order.
  • To view package tracking information (if available), click the "Track It" button under shipping information.


Registered Users:
As a registered user, you can simply login to your account and you will have access to look up your orders without entering your customer number and order number for each one.

To do so, please follow the directions below:

  • Click on the "My Account" link in the upper right corner of the page.
  • Enter your registered email address and Password to access your Account.
  • From the Account Summary page, click “My Orders“ link.
  • Your previously placed orders will be listed, along with their current status.
  • To view the order in detail, click on the "Order ID” link.
  • To view package tracking information (if available), click the "Track" button next to the order information, then select track online to view shipping information.