Seabourne Gift Cards ("Gift Cards") entitle the holder to goods/services equal to the value stated on the Gift Card or remaining after partial redemption. Gift Cards are only redeemable via our online retail store www.seabourne.store. The value shown on a Gift Card includes GST. Gift Cards are partially redeemable and any unused balance will remain on the Gift Card and cannot be redeemed for cash. Gift Cards may not be exchanged (wholly or partly) for cash. The risk of loss and title for Gift Cards pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient. We are not responsible if any Gift Card is lost, stolen, or destroyed, or if your seabourne.store Balance or any Gift Card is used without your permission. All Gift Cards sold by Seabourne Australia Pty Ltd expire 3 years from date of purchase.
We offer FREE ground shipping on all orders placed over $50.
Product is shipped from our warehouses located in Melbourne and Sydney.
In stock orders placed before 12:00pm AEST are dispatched the same day.
Orders placed after 12:00pm AEST will ship the following business day.
Every effort is made to ship purchases as soon as your order is completed. If your order is time sensitive, please let us know when you place the order.
Need it FASTER? We can expedite certain items for an added cost. If you're having trouble doing this at checkout, please contact us so we can discuss the best options for you.
1 In rural areas, please allow an extra 2-3 business days. Remote areas may take longer.
2 Order must be received before 12:00pm to arrive within the specified ETA time (VIC AEST). Add 1 business day for orders placed after this time.
Stock Availability & Backorders
Our new state of the art website is also our stock control system. This means stock is updated in real time as sales are made. Product showing ‘Availability: In Stock' will ship within 1 working day of an order placement. Orders containing product showing ‘Availability: In Stock 1-3 days’ usually take an extra few days before the item physically ships from our warehouse. Orders containing product showing ‘Availability: Approx 2-3 weeks’ will ship out in full once all ordered items are in stock.
For more information, refer to our Shipping page.
100% Satisfaction Guaranteed
We stand behind everything we sell. If it's faulty, we'll replace or refund it. If you change your mind, you can return unused and resaleable products within 30 days for a refund on the product price. For software and licensing products there are no returns or refunds.
If you return an item for refund, how your refund is issued may differ based on the condition of the item, and how the item was purchased. Please read our return policy for further information and instructions on how to return a product and how you'll receive a replacement.
We have one of the most generous and hassle-free returns policies in the industry, but wait, did you know that most product returned to us is not actually defective? Before you request a return, contact us first for assistance. One of our troubleshooting experts can probably help.